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Frequently Asked Questions

  • How does Peniel Health Services ensure patient confidentiality?
    Peniel Health Services prioritizes patient confidentiality and privacy. We adhere to strict HIPAA regulations and maintain secure electronic health records to safeguard sensitive information. Our staff undergo regular training to uphold confidentiality standards, and we ensure that all interactions with patients are conducted with the utmost respect for their privacy.
  • In which states does Peniel Health Services provide services?
    Peniel Health Services provides services in the state of Maryland. Our center is conveniently located to cater to the healthcare needs of the local community. We are committed to delivering high-quality and accessible healthcare services to residents in Maryland.
  • What are the normal working hours at Peniel Health Services?
    Peniel Health Services operates during standard business hours, Monday to Friday, from 8:00 AM to 9:00 PM EST. Our team is dedicated to providing quality healthcare services within these hours to accommodate the needs of our patients. For specific appointment scheduling or inquiries, please contact our office during our working hours
  • Are virtual health services suitable for me?
    Virtual health services at Peniel Health Services are designed to cater to a wide range of patients, offering convenience and accessibility to health care at the comfort of your home. Whether you prefer telehealth appointments for routine check-ups, mental health consultations, or primary care services, our virtual platform can accommodate your healthcare needs. Our team is dedicated to providing quality care through virtual channels to ensure you receive the support you require.
  • Which insurance providers does Peniel Health Services accept?
    Peniel Health Services accepts a variety of insurance providers to ensure accessibility and affordability for our patients. Some of the insurance plans we accept include Aetna, Cigna, UnitedHealthcare, and Medicaid. For a comprehensive list of accepted insurance providers, please contact our office directly.
  • Are insurance requirements mandatory for appointments at Peniel Health Services?
    Insurance requirements are not mandatory for appointments at Peniel Health Services. We offer flexible payment options and strive to accommodate all patients, regardless of insurance coverage. Our team is dedicated to providing accessible and quality healthcare services to everyone in need.
  • How much does it cost to receive services at Peniel Health Services?
    The cost of services at Peniel Health Services varies depending on the type of treatment or care you require. We offer transparent pricing and work with our patients to ensure affordability. For specific pricing information or to inquire about payment options, please contact our office directly.
  • What services does Peniel Health Services offer?
    Peniel Health Services offers a range of services including Telemedicine, Virtual Addiction Treatment, Virtual Mental Health Treatment, and Virtual Family Primary Care. Our center provides comprehensive care to address various health needs.
  • Does Peniel Health Services collaborate with other facilities to see patients?
    Peniel Health Services collaborates with various healthcare facilities to provide comprehensive care to our patients. Through these partnerships, we ensure that our patients have access to a wide range of medical services and specialized treatments. Our goal is to offer integrated and coordinated care to meet the diverse needs of our patients.
  • How do new patients schedule an appointment at Peniel Health Services?
    As a new patient, scheduling an appointment at Peniel Health Services is easy and convenient. You can schedule an appointment by calling our office at (667) 434-6218 or clicking on online appointment booking system. Our friendly staff will assist you in finding a suitable time for your appointment and answer any questions you may have.
  • How do returning patients schedule appointment?
    Returning patients at Peniel Health Services can conveniently schedule their appointments by contacting our office at (667) 434 6218. You may also login to the patient portal to conveniently schedule you appointment.
  • Can I cancel or reschedule my appointment at Peniel Health Services?
    Yes, you can cancel or reschedule your appointment at Peniel Health Services. We understand that unexpected circumstances may arise, and we strive to be flexible with our patients' scheduling needs. Simply contact our office as soon as possible to make any changes to your appointment, and our staff will assist you in rescheduling to a more convenient time.

Hours of Operation

Monday - Friday : 8:00am - 9pm
Saturday:        Closed
Sunday:           Closed

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Contact us

+1 (667) 434-6218

+1 (866) 365-7012

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©2023-2024 Peniel Health Services, Baltimore Maryland. All Rights Reserved

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